TABLE OF CONTENTS:
1.2 The administrator of personal data collected via the Online Store is LUDMIŁA SZEWCZUK conducting business under the name of KOSMOS LUDMIŁA SZEWCZUK entered into the Central Register and Information on Economic Activity of the Republic of Poland conducted by the minister competent for economy, having: address of the place of business and address for delivery: UL.PARKOWA 63A / 1 81-770 SOPOT, NIP 5861768745, REGON 381461007, e-mail address: HELLO@TUKOSMOS.COM, contact telephone number: +48794011354 – hereinafter referred to as the “Administrator” and being at the same time the Online Store Service Provider and the Seller.
1.3 Contact details of the Data Protection Officer appointed by the Administrator:
ALEKSANDRA SZEWCZUK firstname.lastname@example.org TEL:+48794011354.
1.4. Personal data in the Online Store is processed by the Administrator in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC (general regulation on data protection) – hereinafter referred to as “RODO” or “RODO Regulation”. The official text of the RODO Regulation: http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32016R0679
1.6. The Administrator exercises special diligence to protect the interests of persons whose personal data they process concerns, and in particular is responsible and ensures that the data collected by him is: (1) processed in accordance with the law; (2) collected for specified, legitimate purposes and not subject to further processing incompatible with those purposes; (3) factually correct and adequate in relation to the purposes for which they are processed; (4) kept in a form that permits identification of persons whom they concern, no longer than it is necessary to achieve the purpose of processing, and (5) processed in a manner that ensures adequate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, by appropriate technical or organizational measures.
1.7. Taking into account the nature, scope, context and purposes of processing as well as the risk of violating the rights or freedoms of natural persons with different probabilities and seriousness of risk, the Administrator implements appropriate technical and organizational measures to process in accordance with this Regulation and to be able to prove it. These measures shall be reviewed and updated where necessary. The administrator uses technical measures to prevent the acquisition and modification by unauthorized persons of personal data sent electronically.
2. GROUNDS FOR DATA PROCESSING
2.1 The Administrator is authorized to process personal data in cases where – and to the extent to which – at least one of the following conditions is met: (1) the data subject has consented to the processing of his personal data in one or more specified goals; (2) processing is necessary for the performance of a contract to which the data subject is party or take action at the request of the data subject prior to the conclusion of the contract; (3) processing is necessary to fulfill the legal obligation of the Administrator; or (4) processing is necessary for purposes arising from legitimate interests pursued by the Administrator or by a third party, except when the interests or fundamental rights and freedoms of the data subject, requiring the protection of personal data, prevail over those interests , in particular when the data subject is a child.
3. PURPOSE, BASIS, PERIOD AND SCOPE OF DATA PROCESSING IN THE ONLINE STORE
3.1. Each time, the purpose, basis, period and scope of, and recipients of personal data processed by the Administrator results from actions taken by a given Customer or Client in the Online Store. For example, if the Customer decides to make purchases in the Online Store and selects a personal collection of the purchased Product instead of a courier parcel, his personal data will be processed in order to execute the concluded Sales Agreement, but they will no longer be made available to the carrier performing the shipment at the request of the Administrator.
3.2. The Administrator may process personal data in the Online Store for the following purposes, on the following grounds, in periods and in the following scope:
The purpose of processing data
Implementation of the Sales Agreement or contract for the provision of Electronic Services or taking action at the request of the data subject, before concluding the above agreements
Legal basis for processing and the period of data storage
Article 6 paragraph 1 lit. b) RODO Regulations (performance of the contract)
The data is stored for the period necessary to implement, terminate or otherwise terminate the concluded contract.
Range of processed data
Maximum range: name and surname; e-mail address; contact phone number; delivery address (street, house number, apartment number, zip code, city, country), address of residence / business / seat (if different from delivery address). In the case of Clients or Customers who are not consumers, the Administrator may additionally process the company’s name and tax identification number (NIP) of the Customer or Customer. The scope is maximum – in the case of a personal collection, it is not necessary to provide the delivery address.
Establishment, investigation or defense of claims that may be raised by the Administrator or which may be raised against the Administrator
Article 6 paragraph 1 lit. f) Regulations of the GDPR
The data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than during the period of limitation of claims against the data subject, due to the business activity conducted by the Administrator. The limitation period is defined by the law, in particular the Civil Code (the basic period of limitation for claims related to running a business is three years, and for a contract of sale two years).
First name and last name; contact phone number; e-mail address; delivery address (street, house number, apartment number, zip code, city, country), address of residence / business / seat (if different from delivery address). In the case of Clients or Customers who are not consumers, the Administrator may additionally process the company name and tax identification number (NIP) of the Customer or the Customer.
4. DATA RECEIVERS IN THE ONLINE STORE
4.1 For the proper functioning of the Online Store, including for the implementation of Sales Agreements concluded, it is necessary for the Administrator to use the services of external entities (such as, for example, software vendor, courier or payment service provider). The administrator uses only the services of such processors who provide sufficient guarantees to implement the appropriate technical and organizational measures, so that the processing meets the requirements of the Regulation of the GDPR and protects the rights of the data subjects.
4.3. Personal data of Customers and Customers of the Online Store may be transferred to the following recipients or categories of recipients:
4.4 carriers / forwarders / courier brokers – in the case of a Customer who uses the Online Store for the delivery of the Product by post or courier, the Administrator provides the Customer’s collected personal data to the selected carrier, forwarder or agent performing the shipment at the request of the Administrator to the extent necessary to carry out the delivery Product to the customer.
4.5 entities handling electronic payments or by credit card – in the case of the Customer who uses the online store with electronic payment or payment card The administrator provides the collected personal data of the Customer to the selected entity servicing the above payments in the Online Store at the request of the Administrator to the extent necessary to handle payments made by customer.
4.6 lenders / lessors – in the case of the Customer who uses the online store payment method in the installment system or leasing payment, the Administrator provides the Customer’s collected personal data to the selected lender or the lessor supporting the above payments in the Online Store at the request of the Administrator to the extent necessary to service the payment made by a client.
4.7 suppliers of the opinion polling system – in the case of the Customer who agreed to express an opinion on the concluded Sales Agreement, the Administrator provides the Customer’s collected personal data to a selected entity providing a system of surveys expressing the concluded Sales Agreement in the Online Store at the request of the Administrator to the extent necessary to express an opinion by the Customer using a system of opinion polls.
5.PROFILING IN THE ONLINE STORE
5.2 The Administrator may use profiling for direct marketing purposes in the Online Store, but the decisions made on the basis of it by the Administrator do not concern the conclusion or refusal to conclude a Sales Agreement or the possibility of using Electronic Services in the Online Store. The effect of using profiling in the Online Store may be, for example, granting a given person a rebate, sending a rebate code, reminding about unfinished purchases, sending a Product proposal that may correspond to the interests or preferences of a given person, or offering better terms compared to the standard offer of the Online Store . Despite profiling, a given person makes a free decision whether he will want to use the rebate received in this way, or better conditions and make a purchase in the Online Store.
5.3 Profiling in the Online Store is based on an automatic analysis or forecast of a given person’s behavior on the Online Store website, eg by adding a specific Product to the shopping cart, browsing a specific Product page in the Online Store, or by analyzing the previous history of purchases in the Online Store. The condition of such profiling is the Administrator having personal data of a given person in order to be able to send it, eg a rebate code.
5.4 The data subject has the right not to be subject to a decision which is based solely on automated processing, including profiling, and has legal effects or substantially affects the person.
6. THE RIGHT OF A PERSON WHO THE DATA CONCERNS
6.1. Right of access, rectification, restriction, deletion or transfer – the data subject has the right to request the Administrator to access his personal data, rectify them, remove (“the right to be forgotten”) or limit processing and has the right to raise objections to processing and has the right to transfer your data. Detailed conditions for the exercise of the abovementioned rights are indicated in art. 15-21 of the GDPR Regulation.
6.2 Right to withdraw consent at any time – a person whose data is processed by the Administrator on the basis of expressed consent (pursuant to Article 6 paragraph 1 letter a) or art. 9 par. 2 lit. a) Regulation of the GDPR), it has the right to withdraw consent at any time without affecting the legality of the processing, which was made on the basis of consent before its withdrawal.
6.3 The right to lodge a complaint to a supervisory body – a person whose data is processed by the Administrator, has the right to lodge a complaint to the supervisory body in the manner and mode specified in the provisions of the Regulation of the GDPR and Polish law, in particular the Act on the Protection of Personal Data. The supervisory body in Poland is the President of the Office for Personal Data Protection.
6.4 Right to object – the data subject has the right to object at any time – for reasons related to his particular situation – to the processing of his personal data based on art. 6 par. 1 lit. e) (public interest or tasks) or f) (legitimate interest of the administrator), including profiling based on these provisions. In such a case, the administrator may no longer process such personal data unless he demonstrates the existence of valid legally valid grounds for processing that override the interests, rights and freedoms of the data subject or the grounds for determining, investigating or defending claims.
6.5 Right to object to direct marketing – if personal data are processed for direct marketing purposes, the data subject has the right to object at any time to the processing of his personal data for such marketing purposes, including profiling, to the extent in which the processing is related to such direct marketing.
7. COOKIES IN THE ONLINE STORE, OPERATIONAL DATA AND ANALYTICS
7. Cookies (cookies) are small text information in the form of text files, sent by the server and saved on the side of the person visiting the website of the Online Store (eg on the hard drive of the computer, laptop or on the smartphone’s memory card – depending on which devices are used by visitors to our Online Shop). Detailed information about cookies as well as the history of their creation can be found, among others here: http://en.wikipedia.org/wiki/City.
7.2. The Administrator may process data contained in Cookies when users use the Online Store for the following purposes:
identification of the Registered Users as logged in to the Online Store and showing that they are logged in; memorizing Products added to the basket in order to place an Order; remembering data from completed Order Forms, surveys or login details to the Online Store; adjusting the content of the Online Store’s website to the individual preferences of the Service Recipient (eg regarding colors, font size, page layout) and optimizing the use of Online Store websites; keeping anonymous statistics showing how to use the Online Store website; remarketing, this is research on the behavior of visitors to the Online Store through anonymous analysis of their activities (eg repeated visits to specific websites, keywords, etc.) in order to create their profile and provide them with advertisements tailored to their expected interests, also when they visit other websites on the Google Inc. Display Network and Facebook Ireland Ltd.
7.3 By default, most web browsers available on the market accept cookies by default. Everyone has the possibility to define the terms of using cookies using the own browser’s settings. This means that you can, for example, partially restrict (eg temporarily) or completely disable the option of saving cookies – in the latter case, however, it may affect some functionalities of the Online Store (for example, it may not be possible to pass the order path through the Order Form due to for not memorizing the Products in the basket during the next steps of placing the Order).
7.5 Szczegółowe informacje na temat zmiany ustawień dotyczących plików Cookies oraz ich samodzielnego usuwania w najpopularniejszych przeglądarkach internetowych dostępne są w dziale pomocy przeglądarki internetowej oraz na poniższych stronach (wystarczy kliknąć w dany link):
7.6. The Administrator may use the Google Analytics services provided by Google Inc. in the Online Store. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA) and from the Facebook Pixel service provided by Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland). These services help the Administrator analyze the traffic in the Online Store. The data collected is processed as part of the aforementioned services in an anonymised way (these are so-called operating data that prevent the identification of a person) to generate statistics helpful in administering the Online Store. These data are aggregate and anonymous in nature, i.e. they do not contain identification features (personal data) of visitors to the Online Store. Administrator using the above services in the Online Store collects such data as the source and medium of obtaining visitors to the Online Store and how to store them on the Online Store website, information on devices and browsers from which they visit the website, IP and domain, geographic data and demographic data (age , sex) and interests.
7.7 It is possible to easily block Google Analytics from sharing information about its activity on the Online Store website – you can install the browser plug-in provided by Google Inc. available here: https://tools.google.com/dlpage/gaoptout?hl=en
8. FINAL PROVISIONS
TABLE OF CONTENTS:
The WWW.TUKOSMOS.COM Online Shop takes care of consumer rights. The consumer can not waive the rights granted to him in the Consumer Rights Act. Provisions of contracts less favorable to the consumer than the provisions of the Consumer Rights Act are invalid and in their place the provisions of the Act on Consumer Rights apply. Therefore, the provisions of these Regulations are not intended to exclude or limit any consumer rights granted to them by virtue of mandatory provisions of law, and any possible doubts should be explained in favor of the consumer. In case of non-compliance of the provisions of these Regulations with the above provisions, priority is given to these provisions and should be applied.
The Electronic Newsletter service is provided free of charge for an indefinite period. The Customer may, at any time and without giving any reason, unsubscribe from the Newsletter (resignation from the Newsletter) by sending a relevant request to the Service Provider, in particular via e-mail to the following address: email@example.com or in writing to: White Road 3c apartment 5, 82-200 For example.
The Service Recipient is obliged to use the Online Store in a manner consistent with the law and morality with respect for the personal rights and copyrights and intellectual property of the Service Provider and third parties. The Service Recipient is obliged to enter data consistent with the actual state. The recipient is prohibited from providing unlawful content.
Procedure of complaint proceedings:
Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure, which is indicated in points 6 and 7 of the Regulations), the Client may submit, for example:
in writing to the following address: ulica Parkowa 63A / 1 81-770 Sopot, POLAND
in electronic form via e-mail to the following address: HELLO@TUKOSMOS.COM;
It is recommended that the Customer provide the following in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the irregularity; (2) the Customer’s request; and (3) contact details of the complainant – this will facilitate and speed up the consideration of the complaint by the Service Provider. The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints filed without the recommended description of the complaint.
The response to the complaint by the Service Provider takes place immediately, not later than within 14 calendar days from the date of its submission.
CONDITIONS FOR CONCLUDING A SALES AGREEMENT
the Sale Agreement between the Customer and the Seller is revised after the Customer has placed an Order using the Order Form in the Online Store in accordance with point. 2.1.2 of the Regulations.
The Product price shown on the Online Store website is given in Polish Zlotys, Euro, Dollars and includes taxes. The total price including taxes of the Product being the subject of the Order, as well as delivery costs (including transport, delivery and postal charges) and other costs, and if it is impossible to determine the amount of these fees – about the obligation to pay, the Customer is informed on the Online Store pages when placing an Order, including when the Customer wishes to be bound by the Sales Agreement.
The procedure of concluding a Sales Agreement in the Online Store using the Order Form
Conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order in the Online Store in accordance with point. 2.1.2 of the Regulations.
After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation shall take place by sending by the Seller an e-mail address provided at the time of placing the Order e-mail address, which contains at least the Seller’s statement of receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.
Consolidation, security and making available to the Customer the content of the Sales Agreement concluded by (1) providing these Regulations on the Online Store website and (2) sending the e-mail message referred to in point. 3.3.2. Regulations. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller’s Online Store.
WAYS AND DEADLINES FOR PAYMENT FOR THE PRODUCT
The Seller provides the Customer with the following methods of payment under the Sales Agreement:
Payment in cash on a personal collection.
Payment by bank transfer to the Seller’s bank account.
Bank: Idea Bank
In the store you can pay in usd, pln, gbp or euros
Number of bank accounts for payments in PL71 1950 0001 2006 0073 9920 0001 IEEAPLPA
Electronic payments and credit card payments via the tpay.com website – possible current payment methods are specified on the Online Store website in the “Payment methods and types of shipments” tab and on the website http://www.tpay.comSettlements for transactions by electronic payments and payment cards are carried out in accordance with the Customer’s choice via tpay.com. The service of electronic payments and payment cards is provided by:
Detailed information on the possibility of the Client using the extrajudicial method of dealing with complaints and pursuing claims as well as the rules of access to these procedures are available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
A contact point (telephone: 22 55 60 333, email: firstname.lastname@example.org or a written address: Plac Powstańców Warszawy 1, Warsaw.) Also operates at the President of the Office of Competition and Consumer Protection. Its task is, inter alia, to provide assisting consumers in matters relating to the out-of-court resolution of consumer disputes.
The Consumer has the following exemplary possibilities of using out-of-court complaint and redress solutions: (1) an application to settle a dispute to a permanent amicable consumer court (for more information, please visit: http://www.spsk.wiih.org.pl/); (2) a motion regarding extrajudicial resolution of the dispute to the voivodeship inspector of the Trade Inspection (more information on the website of the inspector competent for the place of the economic activity of the Seller); and (3) help from the poviat (municipal) consumer ombudsman or social organization, whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers). Advice is provided, among others, via e-mail at email@example.com and at the consumer helpline number 801 440 220 (call center in working days, 8:00 – 18:00, connection fee according to the operator’s tariff).
An online platform for settling disputes between consumers and entrepreneurs at the EU level (ODR platform) is available at http://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking out-of-court settlement of a contractual obligation arising from an online sales contract or a service agreement (more information on the platform website itself or at the Internet address of the Office of Competition and Consumer Protection) : https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).
A model withdrawal form
(this form should be filled in and returned only if you wish to withdraw from the contract)
KOSMOS LUDMIŁA SZEWCZUK
ULICA PARKOWA 63A/1 81-770 SOPOT
– Me (Name and surname) (*) hereby inform / inform (*) about my / our withdrawal from the contract of sale of the following items (*) contract for the delivery of the following items (*) contract for the work consisting in performing the following things (*) / for the provision of the following service ( *)
– Date of conclusion of the contract (*) / receipt (*)
– Imię i nazwisko konsumenta(-ów)
– Name and surname of the consumer (s)
– Signature of the consumer (s) (only if the form is sent in a paper version)
(*) Delete as applicable.